![]() ![]() By monitoring real-world load times and user behavior, it can pinpoint problems based on “real” user experience challenges, as opposed to simulations. Real user monitoring (RUM): Real user monitoring is designed to record actual end-user interactions with a website or application.API monitoring tools and monitoring software provide insight into whether an API or integration is working properly, ensuring minimal downtime. API monitoring: Enterprises that offer APIs to third-party developers will find it crucial to ensure the uptime of these services.More modern APM tools can include automated routines to troubleshoot these issues without the intervention of a human developer. Application management/application performance management (APM): APM tools are similar to web performance monitoring tools, but they’re designed with customer-facing applications in mind, allowing analysts to track the performance of an application and spot any issues before they become too severe for the user base.Web performance metrics are essential to help analysts not only ensure that the web server and the websites it serves are up and running, but are also performing to customers’ expectations. Web performance monitoring tools track metrics including page load time, errors and where they occur and load times of individual web elements. Web performance monitoring: This is a subset of availability monitoring specifically designed to monitor the availability of a web server. ![]() Availability monitoring can also be applied to server management, infrastructure monitoring and management and network monitoring and management. Availability monitoring: Also known as system monitoring, this is one of the most mature flavors of IT monitoring, keeping track of basic system performance metrics such as uptime and performance.With that in mind, we’ll take a look at some of the basic types of IT monitoring. There isn’t an official list of all the types of IT monitoring and when it comes to tools and practices there is often a significant amount of overlap. What are the basic types of IT monitoring? We’ll also explore how to choose an effective IT monitoring strategy for your organization. ![]() In this article, we’ll talk about the basic principles and types of IT monitoring, the tools that are used and the ways that IT monitoring works with other disciplines including network performance and management, DevOps and automation. IT monitoring has a large crossover with other related disciplines, including IT operations management (ITOM), operational intelligence (OI), observability, security orchestration, automation and response ( SOAR) and security information and event management ( SIEM). IT monitoring tools are now designed to monitor both on-premises and cloud-based infrastructures. One major change in IT monitoring came with the growing popularity of cloud computing. The practice of IT monitoring has evolved significantly in recent years, in large part because IT environments have become significantly more complex. With the cost of IT downtime averaging $5,600 per minute according to a Gartner estimate, IT monitoring is more important than ever before. IT monitoring tools can include everything from basic tools to more advanced solutions that use artificial intelligence (AI) to predict and prevent outages before they occur. IT monitoring is the name for the products and processes used to determine if an organization’s information technology (IT) equipment and services are working properly and to detect and help resolve problems.
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